ROI Calculator

AI CSR ROI Calculator

Compare the costs and benefits of AI-powered customer service vs. human agents

💼 Business Metrics

Monthly Call Volume

Average Call Duration (minutes)

Business Hours per Day

Business Days per Month

Hourly Wage per Agent ($)

Overhead Percentage (%)

Human Answer Rate (%)

80%

Human Booking/Close Rate (%)

82%

24/7 Availability

AI Cost per Minute ($)

AI Answer Rate (%)

100%

AI Booking/Close Rate (%)

85%

24/7 Availability

Cost per Lead ($)

Average Revenue per Booking ($)

Customer Lifetime Value ($)

Cost per minute: $0

Cost per minute: $0

Lost revenue: $0

Lost revenue: $0

Including missed calls

24/7 availability

Revenue: $0

Revenue: $0

Annual Savings: $0

ROI: 0%

Metric	Human Agents	AI CSR	Difference
Cost per Minute	$0	$0	-$0
Answer Rate	0%	0%	+0%
Monthly Missed Calls	0	0	-0
Cost per Booked Lead	$0	$0	-$0
24/7 Availability	No	Yes	✓